Return & Refund Policy
Return & Refund Policy
At Cliprox, we aim to provide a smooth and reliable shopping experience. Please read our return and refund policy carefully before placing an order.
Return Window
Customers may request a return within 14 days of receiving the product.
Eligibility for Returns
To be eligible for a return:
• The product must be unused, unworn, and in its original condition with original packaging
• A valid proof of purchase (order ID or receipt) is required
Return Shipping Cost
• Returns are subject to a flat return shipping fee of ₹150, charged once per return
• Customers are responsible for return shipping
• Original shipping and handling charges are non-refundable
Restocking Fee
• No restocking fee is charged
Refunds
• Once the returned product is received and inspected, we will notify you regarding approval or rejection
• Approved refunds will be processed to the original payment method
• Refunds typically take 5–10 business days, depending on your bank or payment provider
Final Sale Items
Products marked as Final Sale (specific collections or products) are not eligible for return or refund.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos of the issue so we can assist you with a replacement or appropriate resolution.
Contact Information
For any questions regarding returns or refunds, please contact us at:
contact@cliprox.com